Here are answers to many of the most common questions we receive. If your question isn't answered here, please contact us for more information.
Business Hours: Mon-Wed - 9:30am-6pm
Thu-Fri - 9:30am-4pm
Sat - Limited appointments
Sun - closed
General Electrology: $110/technician/hour
Pre Surgery Genital Electrolysis: $160/technician/hour
1. A deposit of $150 per day, per technician, is required.
2. If you are a "no show" for your appointment your deposit will be retain without refund by Electrology 3000.
3. If you need to cancel your appointment, you must do so no later than 14 days prior to your appointment so that we may rebook your appointment time.
We accept all major credit cards. Your personal check is welcome.
Travel to E3k:
If you are traveling a long distance, the easiest way to get to E3k is by airplane. Dallas/Fort Worth International (DFW) is the largest airport serving the area. Most airlines have direct flights, or at least connections, through DFW. Love Field is another option, that primarily has service with Southwest Airlines.
Airline & Online Ticket Sites:
If you prefer to work through a travel agency, we recommend:
Michelle's Destinations Unlimited
(A gender friendly travel agent)
Staying in Dallas:
There are three hotels nearby for you to use that offer special rates for E3k clients.
The Country Inn and Suites in Lewisville offers rates of $79 per night and has a shuttle to our office upon request.
The Best Western offers price of $89 per night and $99 per night with transportation to and from E3000. Guests must call hotel directly for reservations and special pricing.
TownPlace Suites by Marriott is $110 per night with transportation. Five or more night stay is $104 per night. Call hotel directly for reservations and special pricing.
How Does Electrology compare with Laser Hair Removal?
Laser is very specific to the individual. The wrong hair color of skin type can render laser ineffective at all.
Electrolysis is effective in removing hair permanently on everyone
Laser can often provide good results on legs, arms, back and chest. But is not successful for beard removal. (We spend a lot of time removing “Laser regrowth” on our patients)
Electrolysis is the only truly effective procedure for permanently removing facial hair. E3k has the most advanced state of the art technique for doing it quickly, effectively and with a minimum of discomfort.
How Do I Prepare for My Session?
If you have had cosmetic surgery you must be at least three months post operative before beginning electrolysis, unless your doctor instructs you to wait longer.
As with all cosmetic surgery, before you begin your treatment with E3000, you should speak to your doctor to make sure you are a suitable candidate for electrolysis and have no other health concerns.
Again, shaving is the only form of epilation you should be practicing prior to arriving at E3000.
Stop shaving 3-4 days before your first appointment for facial areas and 4-5 days on all body areas you would like cleared.
NOTE: Cutting of the hair with scissors is not an option. It makes differentiating between which haris are active and which hairs are inactive nearly impossible.
Please dress comfortably, as you will be lying in a chair for a number of hours, and perhaps several days.
Ensure you get plenty of sleep the night before your visit. Being well rested improves your pain tolerance and overall stamina.
Go light on the caffeine the night before and the morning of your appointment for the same reason mentioned above.
We understand that our clients come to us in various stages of transition and it is our desire to provide an accepting environment where you will feel comfortable and safe.
We respect the person that you are inside the outer shell, so we refer to everyone as "She" and "Her" unless you request otherwise.
We will call you by either your male name or your female name. Just let us know your preference.
You are welcome to dress in either male or female mode, whichever you feel most comfortable with.
What is an average beard?
When we talk about an average beard, we are talking about the total number of follicles. Most clients do not know how many follicles they have, so we try to talk about the area that the beard covers instead.
An average beard will begin on the neck at the Eve's Apple and go up towards the jaw in a "V" shape.
It is considered more than average if the hair goes below the Eve's Apple, or if it spreads from one side of the neck to the other.
If there is hair up on the cheek bones towards the eye, that is considered more than average.
An average upper lip will have hair that thins out toward the corner of the mouth. If the pattern is mostly the same height all the way from the nostril to the corner of the mouth, that is considered more than average.
Treatment for the Average Beard:
An average beard takes 70-90 hours start to finish over the normal cycle of beard growth (8-10 months).
We do a complete clearing of the face every 6-8 weeks.
Approximately 40% of your hair follicles are active during the first clearing. Therefore, your first sessions will account for the longest of all the clearings.
Each follow up clearing will involve less time as there are progressively fewer hairs to be treated.
Most patients will lose their shadows permanently after the 4th clearing, as long as they adhere to the 6-8 week clearing interval.
Do Hormones make a Difference?
Not when it comes to hair removal. Even if hormones have affected the texture of the hair, the total number of hair follicles remains the same. The same thing applies to hair that is treated by laser.
Do I need to shave the genital region?
Yes, clients needing Pre Surgery Genital Electrolysis should shave the genital region 4-5 days in advance of your appointment. Whey, because after all the hairs are shaved, only active hair follicles will grow back, which in turn allows us to be more effective.
What do I do at the end of a session?
At the end of the day when you get back to your room, start off by taking a nice warm shower to clean your body and relax the muscles from being in a chair all day.
Then focus on the swelling. You should expect swelling and redness to be directly related to the amount of work we did.
Since the face swells the most and the upper lip most of all, please be prepared to spend the first night applying cold to the face for 15 minutes followed by a 10 minute break. Continue alternating with the cold pack throughout the evening. Follow the manufacturer's recommended dose and schedule of ibuprofen, unless you have been instructed otherwise by any doctor, to reduce the swelling.
When it comes time to sleep, sleep in an inclined position. You may need to ask for additional pillows from the front desk of the hotel in order to be supported and comfortable throughout the night.
What are the after-effects of electrolysis?
Injections of lidocaine seem to scare some clients much more than they actually should. Usually the fear of it is far worse than the actual event. We often work through previously numbed areas to make it as painless as possible. We honestly care about you and hope it shows.
Dr. Victoria Carpenter, D.O., is the doctor legally in charge of numbing and use of medications, yet all of us whom she delegates will treat you with the utmost kindness, sensitivity and attention to safety.
Swelling: Swelling is normal and is directly related to how much work was done. The first clearings will cause the most swelling. This is especially true of the upper lip because the number of hairs being treated is the most ever, and the upper lip is not attached to bone underneath, so it can swell like a balloon. This is why we recommend that you stay up and keep cold on it for the first night, while taking an anti-inflammatory such as 200mg of ibuprofen every 6 hours. The swelling on the first morning after we treat the upper lip is as big as it gets, and if you do your homework, it will be much better than if you just let it go. If you do not do your homework as suggested you may wake up to a baboon in the mirror. This is NOT the end of the world, however, nor is it permanent, but allowing the swelling to go unchallenged will make the recovery period much longer. If you take care as we ask, you can expect the swelling to last about 3-4 days after the first clearing, and less after the others.
Redness: Redness is part of normal inflammation. It is actually pinkness and it diminishes each day. Just how many days it will last varies a lot from person to person, but here are some things that may help predict the duration. The more work we do, the longer it may last. The more fair skinned a person is, the longer it may last. The more weathered the skin has been, the longer it may last. The first few clearings are the most work, so the redness may last between a few days to a few weeks. From then on, it is much less of an issue.
What can I put on my skin during the healing process?
We recommend you not apply any make-up, sun block, astringents, creams, alcohol, harsh soaps or cleansers or deep scrubs for at LEAST 3 days – longer if the area is still healing. Please keep in mind that almost any foreign substance that is introduced to your skin while in the healing process will likely only delay it and you run the risk of infection.
Food & Shopping:
Please feel free to bring lunch to the office where we have a kitchen/dining area complete with freezer, refrigerator and microwave. You may want to purchase ice for your room.
There are several fast-food restaurants within walking distance (Pizza Hut, Burger King, Grandy's, KFC, etc.)
If you have access to a car, the office is near the Dallas North Tollway, and there are several malls heading north on the tollway.
You can also use the Dallas Visitor and Convention Center website (http://www.visitdallas.com/things-to-do/shopping/) to locate shopping in the Dallas area.